7 out of 10 customers never make it past the form. UCAP lets consumers securely share verified identity, income, address and compliance information in under 30 seconds — helping you reduce friction and recover up to 60% of lost applications.
Equity Bank requests
Mortgage pre-approval
applications are
never completed.
That's infrastructure failure — not consumer behaviour. Demand is already there. The process is what breaks it.
Customers are not dropping off because they lack intent — they drop off because onboarding introduces too much friction at the moment of conversion. Every abandoned application represents demand that already existed, but never converted.
Across most onboarding flows, customers are required to repeatedly:
A FICA-compliant profile — identity, income, address — verified through Home Affairs (VerifyID), Open Banking and trusted issuers.
A single REST request, scoped to exactly the data your application requires. You receive only what you ask for — nothing more.
A real-time consent prompt on their device. Verified data and a full audit trail are released — and they stay on your platform throughout.
<script src="https://ucap.africa/embed/button.js" async></script>
<button data-ucap-apply
data-ucap-product="prd_vehicle_finance"
data-ucap-client="pub_live_xxx">
Apply with UCAP
</button>Get up and running in minutes with a simple REST API. See the full flow →
A 20-minute call. We'll show you the exact integration for your highest-drop-off product.
Book a demo